DA Strategy has appointed Rachel Kelly as Manager. She brings more than a decade of policing experience, including leadership roles with Kent Police in which she managed complex operations, assessed risk and worked with multiple agencies.
Most recently, Rachel served as a Detective Sergeant and Acting Detective Inspector in Kent Police’s custody operations. Her work involved overseeing high-risk situations, making time-critical decisions as circumstances changed, and communicating those decisions to senior leaders and frontline teams. She previously supervised complex domestic abuse investigations and worked with partner agencies to support victims and witnesses.
Rachel will initially focus on DA Strategy’s operations, drawing on her experience in team leadership, stakeholder coordination and accountable decision-making. She will develop her knowledge of delegated authority insurance before moving into client-facing work.
Rachel Kelly, Manager at DA Strategy, said: “Throughout my policing career, understanding people, building trust and helping teams navigate challenging situations have been central to my work. I’m excited to bring that experience to DA Strategy and apply my skills in a new setting.
“Starting within operations is an opportunity to contribute from day one while learning from colleagues with deep insurance expertise. I look forward to building that knowledge and, in time, helping clients address their own challenges.”
Charles Rowley, Managing Director of DA Strategy, added: “Rachel brings an incredible breadth of experience, strong people skills and a proven ability to lead under pressure. Her judgement, understanding of risk and ability to build effective relationships will be valuable both within our business and in her future work with clients.
“Attracting talent from outside insurance is important for our firm and for the wider sector. People with backgrounds like Rachel’s bring transferable skills and fresh perspectives that can strengthen how we work. There is a great deal for both sides to learn: we can help Rachel develop her insurance expertise, and she can teach us a great deal through her experience of leadership, decision-making and working with people in demanding circumstances. We’re delighted to welcome her to the team.”
To discuss how DA Strategy can support your Delegated Authority business, contact us to arrange a consultation:
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