We performed a review for a long-established, independent Lloyd’s Broker to give them a fresh, streamlined approach to their international business strategy. The client places insurance and reinsurance in the open market as well as managing a significant delegated authority portfolio in the London and International Markets.
The client requested a review of its rapidly expanding DA book to increase efficiency and reduce costs for their Liability and Property market opportunities covering both in-house and third-party master binding authority programmes.

We ran a series of workshops to help our client realign their delegated business strategy by conducting a review of their end to end Delegated Underwriting Authority processes. These workshops delivered process maps identifying clear operational improvements and standardised workstreams for their bespoke programmes and high volume MGA business. Our consultants analysed the clients’ internal processes to identify quick wins for maximum efficiency gain: