Our client had recognised that they were ceding too much premium to their reinsurers. The DA Strategy team was brought in to work closely the client’s DA Manager and Head of DA, identifying 15 key accounts for inspection and worked systematically through the policy administration systems, bordereaux validation system, and affected bordereaux to discover the root causes of these discrepancies. Once discovered we immediately tasked revalidation and amendment to ensure all data was being captured accurately.

The work performed in this two week period allowed the client to perform accurate credit control checks and reclaim mistakenly ceded reinsurance premiums. DA Strategy provided a report of common issues and suggested procedures to reduce errors in loading and methods of making discrepancy resolution more reproducible in future. A successful outcomne for our client who was pleased with the speed of the turnaround from our first approach, to the statement of work, to our wrap up report and resolution which was all under one month.